Guide

How keenOly works

Buyers ask AI which brands to consider. Each engine names a shortlist. keenOly asks those questions for you, on six engines, from your market, and shows you what came back.

Overview · What it measures, how a run works, and where each answer lives.1:24 · captions
Transcript
  1. Buyers ask AI which brands to consider. Each engine names a shortlist.
  2. keenOly asks those questions for you, on six engines, from your market.
  3. Every answer is stored word for word, then read: named or not, in what tone, who else, which pages were cited.
  4. Summary: one sentence on where you stand, and every answer as a dot.
  5. What AI says: the prompts you win, the companies named instead, the sources they read.
  6. Ads & listings: who pays to appear beside the answer, and whose products show.
  7. Your website: can AI read your site, and which pages does it trust?
  8. Content: posts written in your voice, nothing published until you approve.
  9. Actions: findings and recommended actions, ordered by what moves the number.
  10. Reports: the same numbers, sent as a link, a PDF or a deck.
  11. Oly: ask anything about your own data, in plain words.
  12. Some fixes are yours to make. Some need a person. The lane on each finding says which.
  13. One credit is one answer from one engine. Start with ten prompts on ChatGPT, free.

What keenOly does

When someone asks ChatGPT, Gemini or Google’s AI for "the best cooling mattress in Australia", the answer names three or four brands, describes each in a sentence, and cites a handful of pages it read to decide. Nobody clicks a results page. The shortlist is the result.

keenOly measures that shortlist. It writes the questions your buyers ask, asks every engine the same questions from your country, stores every answer word for word, and reads each one: whether you are named, how you are described, who is named instead, which pages the engines trusted, and what decided a head-to-head.

Then it tells you what to do about it, in order of what would move the number, and writes the first draft of the content that would.

This is not SEO. Search ranks pages; AI answers name brands. keenOly measures whether and how you are named inside generated answers, and what the engines cite to say it.

How a run works

  1. 1

    Prompts

    keenOly reads your site and your market and writes the questions buyers ask AI about your category. Three kinds: discovery ("best cooling mattress"), branded ("is Harbour & Co any good"), and comparison ("Harbour & Co vs Nimbus"). You check them, change any, add your own.

  2. 2

    Engines

    Every prompt is asked on the engines you track: ChatGPT, AI Mode, AI Overview, Copilot, Gemini, Perplexity. Each answer comes from a real browser session in your market, the way a buyer would see it, not from an API.

  3. 3

    Answers

    Every answer is stored in full, with its citations, the searches the engine ran first, and any ads, shopping cards or places it showed. Then it is read: brands named, in what order, in what tone, and which of your pages it cited.

  4. 4

    Credits

    One credit is one successful answer from one engine. A run costs prompts times engines: 25 prompts on 6 engines is 150 credits. Failed answers are never charged. Runs fire daily, weekly or fortnightly at 1am in your timezone, or whenever you press Run analysis.

The free scan is ten prompts on ChatGPT, every answer readable, at our expense. The other five engines answer the same ten prompts at the same time; their answers are stored and unlock for 50 credits.

The places in the app

Eight items in the menu, and Oly. Each answers one question, and each has a short video.

Summary · The first screen after a run.0:33 · captions
Transcript
  1. One sentence on where you stand, written from the latest run.
  2. The chip beside it says how much data that rests on.
  3. Every answer as a dot. Rows are your prompts, columns are the engines.
  4. A filled dot is a mention. A dashed one left you out. Tap it to read the answer.
  5. The dark card is the one thing to fix first. Ask us to run it, or do the steps yourself.
Summary

Where do I stand, in one screen?

The first page after a run. One sentence on where you stand, written from the latest answers, with a chip saying how much data it rests on. Under it, every answer as a dot: rows are your prompts (or, on one engine, your rivals), columns are the engines. A filled dot is a mention, a dashed one an answer that left you out. Tap any dot to read that answer.

The dark card at the bottom is the one thing to fix first: the highest-ranked finding from your pages and answers, with "Ask us to run it" and "Fix it myself" side by side.

  • The headline and its early-data chip
  • The answer grid, one dot per answer
  • The four numbers: named, share of mentions, rank, answers collected
  • What decided the head-to-heads
  • The Fix now card
What AI says · Every answer, organised four ways.0:35 · captions
Transcript
  1. Prompts: each question you track, one cell per engine. Named, or not.
  2. Companies cited: every brand the answers name, and its share of mentions.
  3. Sources: the pages the engines read to decide, bucketed and scored for influence.
  4. Branded: what AI says when asked about you by name, with the caveat it attached.
  5. Open any prompt to read every engine’s answer in full.
What AI says

Which questions do I win, who is named instead, and what do they read?

Every answer, organised four ways. Prompts: each question you track with one cell per engine, named or not, won or lost, so you see which questions you never appear for. Companies cited: every brand the answers name, yours and your rivals’ and the ones you do not track yet, with their share of mentions. Sources: the pages the engines read to write their answers, bucketed as your site, a rival’s, the press, a retailer or a community, and scored for influence. Branded: what AI says when asked about you by name, with the sentiment and the caveat it attached.

Open any prompt to read every engine’s answer in full, the searches it ran first, and the pages it cited.

  • Prompts, with topics, suggestions and the run history
  • Companies cited and the competitor set
  • Sources, ranked by influence, with the bucket each belongs to
  • Branded answers with sentiment and caveats
Ads and Listings · Sponsored results, shopping cards, places and media.0:25 · captions
Transcript
  1. ChatGPT shows sponsored results beside some answers. keenOly captures who advertised against your prompts.
  2. Shopping cards: which products and merchants the engines carried, at what price.
  3. Places and media, captured on every run.
  4. Locked on the free scan and Lite; open on Growth.
Ads and Listings

Who pays to appear beside the answer, and whose products show up?

ChatGPT shows sponsored results beside some answers; several engines show shopping cards, place listings and media. keenOly captures them on every run: who advertised against your prompts, which products and merchants were carried, which places were suggested. For a brand that sells, this is where you see whether your products reach the card and at what price.

  • ChatGPT Ads
  • Shopping cards and merchants
  • Places
  • Media
Your website · One record per page, and the technical audit.0:25 · captions
Transcript
  1. One record per page: how often the engines cite it, and on which prompts.
  2. Connect Google and each page shows what Search Console and Analytics send it.
  3. The technical audit checks what an AI crawler meets: robots, structured data, the stack.
  4. An inconclusive audit says so. It never passes by default.
Your website

Can AI read my site, and which pages does it trust?

One record per page of your site: how often the engines cite it, on which prompts, what Google sends it (when you connect Search Console and Analytics), and what the technical audit found. The audit checks what an AI crawler meets: robots rules, structured data, the stack, whether the page answers at all. The score is a readiness score, and an inconclusive audit says so rather than passing.

  • Pages, with citations and Google data per page
  • The technical audit and its score
  • Google Search Console and Analytics (a 60-day snapshot)
Content · Posts in your voice, nothing published until you approve.0:29 · captions
Transcript
  1. Autopilot reads the questions where you are missing and proposes posts that would be cited.
  2. Pages the engines already cite without naming you come first. Only the name is missing.
  3. You choose. Oly writes the draft in your own voice, learned from your site.
  4. Approve it and it goes to WordPress as a draft. Nothing is used until you say so.
Content

What should I publish, and can it be written for me?

Content on Autopilot reads the questions where you are missing and proposes posts that would answer them well enough to be cited. You choose, Oly writes a draft in your own voice, learned from your site, and nothing is used until you approve it. Connected to WordPress, approved posts go over as drafts or scheduled for the next day. Pages the engines already cite without naming you come first: they are trusted, and only the name is missing.

The content review reads your existing pages for copy that reads as templated or machine written, and offers a rewrite that keeps every real fact.

  • Autopilot: proposed posts, drafts, the schedule
  • The content review and page rewrites
  • Your brand voice
Actions · Findings and recommended actions, ordered by what moves the number.0:36 · captions
Transcript
  1. Findings are facts a rule detected about your pages and answers.
  2. Each carries its importance, its risk, and a lane: self-serve, GEO Services or Managed GEO.
  3. Self-serve steps are instructions. Reviewer steps say what a person checks, and why.
  4. Recommended actions are the sources: get present, defend your position, answer a rival with your own content.
  5. Draft a brief for any of them: target prompts, the gaps, an outline, claims to verify.
Actions

So what do I do about it?

Two lists, ordered by what would move the number. Findings are facts about your pages and answers that a rule detected: a page that converts and is invisible to AI, a page that ranks in Google and is absent from answers, a competitor cited where you rank, a cited page that is thin, a dead page still linked, structured data missing, a lookalike domain cited for your brand. Each carries its importance, its risk, a lane (self-serve, GEO Services or Managed GEO) and the steps.

Recommended actions are the sources: your own pages the engines fetch but never quote, third-party pages where you are missing, pages you already dominate, and a rival’s pages you can only answer with your own content. Each can have a brief drafted: target prompts, the competing page’s angle, the gaps, an outline and claims flagged for verification.

  • Findings with importance, risk and lane
  • Recommended actions with briefs
  • The technical and content tabs
  • Outcomes: what changed after a fix
Reports · The same numbers, sent.0:20 · captions
Transcript
  1. A weekly or monthly report with the same numbers the pages show.
  2. Headline figures, what to do next, by engine, by prompt, run by run, the sources.
  3. Share it by link, download the PDF, or the executive deck on a paid plan.
Reports

What can I send to someone who was not in the app?

A weekly or monthly report with the same numbers the pages show: the headline figures, what to do next, by engine, by prompt, run by run, the sources and the Google data. Share it by link, download it as a PDF, or on a paid plan as an executive deck. The report counts the whole week or month; the Sources page counts the latest run, and both say so.

  • Weekly and monthly reports
  • Share links
  • PDF and the executive deck
Settings · What is tracked, from where, on what plan.0:21 · captions
Transcript
  1. Tracking: your brand’s names, the market every run asks from, the schedule, the engines.
  2. Integrations: WordPress and Google. Team & profile. Plan & billing.
  3. Credits are the only meter. Earn credits and Request GEO Services open from here.
Settings

What is being tracked, by whom, on what plan?

Tracking: your brand name and its other names, the market every run asks from, the schedule, the engines. Integrations: WordPress, Google. Team & profile. Plan & billing, where credits are the only meter. Earn credits and Request GEO Services open from here too.

  • Tracking: names, market, schedule, engines
  • Integrations
  • Team & profile
  • Plan & billing
  • Earn credits
Oly · Ask anything about your own data.0:26 · captions
Transcript
  1. Oly is a mode, not a widget. The switch at the top turns the dashboard into a conversation.
  2. Ask why a number moved, which rival wins a prompt, what a source is.
  3. Oly answers from your own runs, with a link to the page.
  4. Oly can act too. Every action waits for your yes.
Oly

Can I just ask?

Oly is the assistant inside keenOly, and a mode rather than a widget: the switch at the top of every page turns the dashboard into a conversation about your own data. Ask why a number moved, which rival wins a prompt, what a source is, or what to do first, and Oly answers from your tracked runs with a link to the page. Oly can also act, and every action waits for your yes: track a competitor, draft a brief, start a post, request GEO Services.

The free scan includes ten questions. Paid plans include unlimited questions.

  • Questions answered from your runs, with links
  • Actions that wait for a yes
  • The briefing when you open a project

How to use it, week by week

Twenty minutes a week is enough. The product does the asking and the reading; your job is to decide.

  1. First dayAdd your brand, check the prompts keenOly wrote, and run the first analysis. Read the answers themselves on the run page before you read any number.
  2. After every runOpen Summary. Read the headline and the chip beside it. If the chip says early data, do not act on a percentage yet.
  3. When a number movesOpen What AI says. The Prompts tab shows which question changed; open it and read the answer. The Sources tab shows what the engine read to decide.
  4. Once a weekOpen Actions. Take the first self-serve finding and do its steps. For anything marked GEO Services, press "Ask us to run it" rather than editing the page.
  5. When a draft is readyOpen Content. Read the draft Oly wrote, edit it, approve it. Nothing is published until you do.
  6. Month endOpen Reports and send the monthly report, or download the deck.
  7. Any timeAsk Oly before you guess. It reads your own runs, not the internet.
GEO Services · The lane on every finding, and why.0:44 · captions
Transcript
  1. Every finding carries a lane. It is a judgement about risk, not a paywall.
  2. Low risk is yours: a schema block, a redirect, a short section on a page.
  3. Medium and high risk go to GEO Services: a change to a page that already earns can lose what it earns.
  4. Placements, sources and content written to be quoted are work a person does, not a setting.
  5. Press Request GEO Services, or "Ask us to run it" on a finding. Someone reads your results and replies within a working day.
  6. Nothing changes on your site until you agree a plan.

What you can do yourself, and what goes to GEO Services

Every finding carries a lane. The lane is not a paywall: it is a judgement about risk, made the same way every time.

You can do this yourself

  • Edit, pause and add prompts, topics and competitors; exclude a brand that is not a rival
  • Unlock the other five engines on a free scan, change the schedule, the market and the engines
  • Follow the self-serve steps on a finding: add a structured data block, redirect a dead page that still has backlinks, add a short section to a page
  • Approve, edit and publish the posts and page rewrites Oly drafts; connect WordPress so they arrive as drafts
  • Draft a brief for any recommended action and give it to whoever writes for you
  • Share and download reports; connect Google for the page data

This goes to GEO Services

  • A change to a page that already converts or ranks
    The fix is copy or structure on a page that is earning now. A wrong edit costs more than the citation gains, so a person reads the page beside what the engines cite before anything changes.
  • Strong in Google, absent from AI
    Closing that gap is content, sources and placements work, not one edit. It is always Managed GEO.
  • Getting cited by the sources the engines read
    Coverage, listings and contributions on third-party sites are relationships and pitches, not settings in the product.
  • Answering a competitor’s page
    A rival’s page can only be answered with your own content written to be quoted. That is a writing engagement, with claims that must be substantiated.
  • A lookalike domain cited for your brand
    A reseller, a namesake and an impersonation each call for a different move. A person checks who runs it.
  • Anything whose steps begin "A reviewer"
    Those steps describe what a person checks and why the risk warrants one. The self-serve version of the same finding would be an instruction.

The rule, in plain words

Risk is what the fix touches. A structured data block touches nothing the visitor sees (low). Copy or structure on a page that is already earning can lose what it earns (medium). URLs and redirects can lose rankings outright (high). Risk goes up one level when the page is one of your top ten by clicks on page one, or by conversions.

Low risk is self-serve, unless the finding’s importance is high, in which case a second pair of eyes is worth it. Medium risk always goes to GEO Services. High risk is Managed GEO when the importance is high, GEO Services otherwise.

Two rules are fixed: a dead page that is still linked is always self-serve (it is one redirect), and "strong in Google, absent from AI" is always Managed GEO.

How to request it

Press Request GEO Services at the top of any page, or "Ask us to run it" on a finding, or ask Oly. Tell us what you want looked at; a finding fills the form in.

Someone on the team reads your results, not a brief, and replies, usually within one working day, with what they would do and what it costs. It is a separate engagement from your subscription, priced on scope.

Nothing on your site changes until you agree a plan. Nothing is charged for the reply.

Plans and limits

Credits are the only meter. One credit is one successful answer from one engine.

PlanA monthCreditsTypical capacityPosts by Oly
Free AI Visibility ScanFree10 prompts, once10 prompts on ChatGPT, once1, then credits
Lite$492,500 a month≈ 25 prompts across 3 engines, tracked daily5 a month
Growth$14910,000 a month≈ 50 prompts across all 6 engines, tracked daily10 a month
Elite$29925,000 a month≈ 130 prompts across all 6 engines, or several projects20 a month

What is locked where

  • Ads and ListingsLocked on the free scan and Lite
  • Findings and pagesCapped on the free scan and Lite; the fix steps and reviewer notes are on Growth
  • Outcomes (what changed after a fix)Paid plans
  • Whole-site technical auditPaid plans; the free scan audits the homepage only
  • Executive deck (PPTX)Paid plans
  • Oly questionsTen on the free scan, unlimited on paid plans
  • Posts written by OlyOne on the free scan, then 250 credits each; 5, 10 and 20 a month on Lite, Growth and Elite

Questions

Which engines does keenOly track?

ChatGPT, AI Mode, AI Overview, Copilot, Gemini, Perplexity. Every answer comes from a real browser session, the way a buyer would see it, not from an API.

Do unused credits roll over?

No. Monthly credits reset each billing cycle. Annual plans receive their credits upfront. Earned credits do not expire with a period.

Can I buy extra credits?

No. Move to the next plan, or earn credits by linking to keenOly, posting about it or referring a business.

Is this the same as SEO?

This is not SEO. Search ranks pages; AI answers name brands. keenOly measures whether and how you are named inside generated answers, and what the engines cite to say it.

11 videos, captions only. Example brand throughout: a fictional one.Open the app